Cancellation Policy

At Affordable Morocco Tours, our cancellation policy reflects our commitment to transparency, professionalism, and exceptional service. Cancellation fees are applied to cover the direct costs incurred as a result of amending or canceling your reservation.

By confirming a booking through our website, you acknowledge and agree to the cancellation policy outlined below.

When a Booking Becomes Binding

A binding booking contract between you and Affordable Morocco Tours is established only upon:

Receipt of the required deposit, and

The issuance of an official confirmation email.

Lead Traveler Responsibility

The lead traveler who completes the reservation accepts these terms and conditions on behalf of all members of the travel party and assumes full responsibility for the booking.

All communication regarding cancellations or amendments must be submitted exclusively by the lead traveler.

How to Request a Cancellation or Amendment

Cancellation requests must be submitted via our designated customer contact form and will only be considered valid once formally confirmed by Affordable Morocco Tours.

Important note: Requests are not considered accepted until you receive formal confirmation from our team.

Refunds and Processing

Where applicable, refunds will be processed with the utmost care and efficiency. Any refundable deposit will be returned to the same credit card used at the time of booking.

Please note that processing times may vary depending on financial institutions, and any delays are beyond our control.

Departure Date Reference

This cancellation policy is based on the original departure date stated in your booking.

Cancellation Policy FAQs

Why does Affordable Morocco Tours apply cancellation fees?

Cancellation fees are applied to cover the direct costs incurred as a result of amending or canceling a reservation.

When is my booking considered confirmed and binding?

A binding booking contract is established only after the required deposit is received and Tarhanine Morocco Tours issues an official confirmation email.

Who can submit a cancellation or amendment request?

All cancellation or amendment communication must be submitted exclusively by the lead traveler who completed the reservation.

How do I submit a cancellation request?

Cancellation requests must be submitted through the designated customer contact form. Requests are considered valid only once they are formally confirmed by Tarhanine Morocco Tours.

How are refunds processed (if applicable)?

Where applicable, refundable deposits are returned to the same credit card used at the time of booking. Processing times can vary depending on financial institutions, and delays may be beyond our control.

Which date is used to apply the cancellation policy?

This cancellation policy is based on the original departure date stated in your booking.

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